You will be responsible for paying for gas or an uber upfront. If you have a home clinic, you may still be forced to provide coverage for other clinics. They bumped the hourly rate to $22 in the Seattle market but with inflation this is still inadequate as a living wage. There was a leadership change recently, yet nothing much has changed regarding ZA working conditions. Feedback about ZA working conditions and pay are never implemented despite feedback for patient experience being acted upon promptly. Tenure as a ZA means nothing to the company. No career pathing for ZAs within the company. There is truly no way to get paid more besides your annual raise of a few cents. There are a limited amount of positions for these specialties, so if there are no positions open, you are essentially stuck with no way to progress. The only way to get paid more as a ZA is to work at a specialty clinic or the Super location. Annual raises maximum are 3% - not even a dollar added to your hourly rate. Low pay for the amount of tasks given, especially if you are a busy central clinic. If you get COVID, you will have to use PTO and once that runs out, remain unpaid for the time you get sick. There is no separate sick pay - if you get sick you are forced to use your PTO. There is no possibility for part time or altered schedules. You will always be working one weekend day. ZAs either work Sunday-Wed or Wed-Sat schedules. 3.5 day work weeks are also a con for some. 401k match, fairly okay healthcare benefits (with the exception of mental health providers - it doesn’t seem like many are in network) and plan options.
Some of my coworkers made a positive impact on my life that I will be forever grateful for. Having aspirational coworkers was inspiring and I always enjoyed working with them. If you are seeking higher medical education, many of your coworkers will be likeminded and share the same goals as you. If you are not at a busy clinic, you’ll have a lot of downtime to work on school work, applications, etc. There has been much less friction between patients and ZAs due to these changes.
Company is quick to act on feedback that relates to customer, sorry, I meant patient, experience. 3.5 day work weeks = long weekend to run errands, care for children, take small trips. Great opportunity to get 1 on 1 experience with patients. During your employment, you will become phlebotomy certified and have the chance to do blood draws on patients.
You’ll do a fair amount of admin, minor lab work, and have some patient facing opportunities. Good way to get exposure to healthcare industry, opportunity to talk to PAs and NPs about their careers.
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